Privacy Policy

This Privacy Policy explains how REMANET TRADING collects, uses, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Last updated: 2026-07-31

1. Data Controller

REMANET TRADING, Friedrichstraße 68, 10117 Berlin, Germany is the data controller responsible for your personal data. Contact: privacy@remanettrading.com.

2. Data We Collect

We collect: (a) contact details (name, email, shipping address, phone) provided at checkout; (b) order and payment metadata (we do not store full card numbers); (c) browsing data via cookies (IP, browser, pages visited).

3. Legal Basis

We process your data based on: contract performance (order fulfilment), legal obligation (VAT/invoicing), legitimate interest (fraud prevention), and your consent (marketing cookies).

4. Cookies

We use necessary cookies for site operation and optional cookies for analytics. You can manage your preferences via the cookie banner. See our Cookie Policy for details.

5. Data Retention

Order data is kept for 10 years (tax/legal requirements). Marketing data is retained until you unsubscribe. Inactive account data is deleted after 3 years.

6. Your Rights (GDPR)

You have the right to: access, rectify, erase, restrict processing, data portability, and object. You can also lodge a complaint with your local data protection authority.

7. How to Exercise Your Rights

Email privacy@remanettrading.com with your request. We respond within 30 days. For identity verification, we may request additional information.

8. International Transfers

Data may be processed outside the EU (e.g. payment providers). We only transfer data to countries with adequacy decisions or appropriate safeguards (Standard Contractual Clauses).